Privacy Policy

Introduction

We value your privacy and are committed to protecting the personal information you share with us. This privacy policy explains how we collect, use, and protect your personal information when you use the Mbak Tutik platform.

Information We Collect

We collect personal information that you provide directly to us, such as when you register an account, purchase tickets, or contact our customer service. This information may include:

• Full name
• Email address
• Phone number
• City
• Payment information
• Other information relevant to our services

Use of Information

The information we collect is used to:

• Process and manage your ticket purchases
• Provide customer service and support
• Send information related to events and promotions
• Improve our services and user experience on our platform
• Comply with legal and regulatory obligations

Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

• Event organizers for the purpose of event execution
• Third-party service providers who assist us in operating the platform, such as payment processing and email services
• Authorities if required by law or in connection with protecting against fraud or illegal activities

Information Security

We take appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of data transmission over the internet or electronic storage is 100% secure.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your activities on our platform. Cookies help us understand how you use our site and improve your user experience. You can set your browser to refuse cookies, but some features on our platform may not function properly without cookies.

Your Rights

You have the right to:

• Access and update your personal information
• Request the deletion of your personal information
• Object to or restrict the processing of your personal information in certain circumstances
• Withdraw your consent at any time, provided that the withdrawal does not affect the lawfulness of processing based on your consent before its withdrawal

Changes to This Privacy Policy

We may update this privacy policy from time to time. Changes will be notified through our platform and will take effect immediately upon notification. We encourage you to review this privacy policy periodically to stay informed of any updates.

Contact

If you have any questions or concerns regarding this privacy policy or our privacy practices, please contact us via email at support@mbaktutik.com. By using the Mbak Tutik platform, you agree to this privacy policy. Thank you for entrusting us with your personal information.